R-13-18 RESOLUTION NO. R-13-18
RESOLUTION AMENDING CITY COUNCIL POLICY REGARDING THE LEVEL
OF ADJUSTMENT TO UNUSUALLY HIGH UTILITY BILLS DUE TO WATER
LEAKS, SERVICE LINE BREAKS, AND LEVEL OF ADJUSTMENT TO SEWER
PORTION OF THE UTILITY BILLS FOR FILLING SWIMMING POOLS WITH
CITY WATER.
WHEREAS, the City Council wishes to re-establish policy with regard to the
administrative adjustment of abnormal water or sewer bills and with the regard to adjustment
of sewer charges for customers who own and utilize swimming pools.
NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of
Fairfax,that:
1. In the event a customer receives an unusually high utility bill, the customer will
receive a courtesy adjustment provided the customer has not received such an
adjustment during the preceding five years. The adjustment will cover one billing
period or the period from last billing up to the date when the customer is notified of an
unusually high water usage, whichever results in a shorter duration. The level of the
adjustment will be as follows:
A - Water Leaks in Which the Leaked Water does not reach the Sewer System:
Volume of water in excess of preceding year's average water use will be
reduced by 50%.
Volume of sewer in excess of preceding year's average water use will be
reduced by 100%.
B - Water leaks in Which the Leaked Water Reaches the Sanitary Sewer System:
Volume of water and sewer in excess of preceding year's average use will be
reduced by 50%.
In the event the customer can prove that the private exterior service line broke suddenly and
without warning, at no fault of the customer, and that the water from the break did not reach
the sanitary wastewater collection system, the City Manager may elect to provide an
additional courtesy adjustment to the wastewater utility only. Such adjustment shall be in
concert with Item 1.A above.
2. In the event a customer fills a swimming pool using the city water, the sewer portion
of the customer's utility bill will be reduced for a one time filling of the pool in each calendar
year in an amount equal to the volume of the swimming pool provided:
A - The swimming pool's drain line does not connect to the city's sanitary sewer
system, and
B - Proof of evidence is provided by indicating that the pool water is disposed of in
accordance with the Code of the City of Fairfax, Virginia prior to having the sewer portion
of their bill adjusted.
3. In all types of adjustments, Utility Tax will be adjusted accordingly, if applicable.
ADOPTED this 11th day of June, 2013.
gi,d7;7—ya_ed4t.,
Mayor
ATTEST:
City Clerk
The vote on the motion to approve was recorded as follows:
VOTE:
Councilman DeMarco Aye
Councilman Drummond Aye
Councilman Greenfield Aye
Councilman Meyer Aye
Councilmember Schmidt Aye
Councilman Stombres Aye